How we collect, use, and protect your information.
Last updated: August 18, 2026
1. Introduction
XFT Innovation (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.xft-inno.com) or use our services. Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide when contacting us, requesting a quote, or filling out a form, including:
- Name and job title
- Email address and phone number
- Company name and website
- Country/region
- Product interest and order details
- Any message or inquiry content you submit
2.2 Information Automatically Collected
When you visit our website, our servers may automatically log standard data including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on pages
- Referring website / source
- Device type and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotes
- To process and fulfill orders, including OEM/ODM projects
- To send product updates, industry information, and marketing communications (with your consent)
- To improve our website, products, and customer service
- To comply with legal obligations
4. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience. You may control cookie settings through your browser. We may use analytics tools (such as Google Analytics) and advertising pixels (such as Meta Pixel) to understand website usage and measure advertising effectiveness.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist with logistics, payment processing, or email communications under confidentiality agreements
- Legal authorities when required by law or to protect our rights
- Professional advisors (legal, accounting) under confidentiality obligations
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Business contact information may be retained for ongoing relationship management.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Object to or restrict certain processing activities
To exercise these rights, contact us at [email protected].
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure such transfers comply with applicable data protection laws.
10. Children’s Privacy
Our website and services are intended for business professionals and adult consumers. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
XFT Innovation
Email: [email protected]
WhatsApp: +86 180 2532 9607
Location: Dongguan, Guangdong, China
Questions About Your Privacy?
If you have any questions about this Privacy Policy, please contact us.